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Rebuke and Criticism of Others

Criticism is a positive and essential instrument, but should be used properly, constructively, and in moderation. Before criticizing, check the facts and circumstance thoroughly.  Consider how you would act in similar circumstances, and whether you are in possession of both sides of the story. Most of the time, you will find that whatever is being criticized, is based on a misunderstanding, coincidence, or may actually be justified.

If you do want to pass criticism, do it personally and directly to the party in question.

If your job requires you to pass criticism, do so, but only after you check all relevant facts thoroughly. If you don't have all the facts, make sure to say so.

Consider the circumstance of the event and pay special attention to the personal circumstances relating to the person being criticized.

Be direct and to the point, but be cautious, polite and low-key with your words, without being offending, insulting, or humiliating.

Remember – criticism can and should be passed in a positive and constructive way.

 

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